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Monitor device health

  • Updated

Monitor the health of the storage drives and OS drives to ensure your business data is protected permanently via seamless backup. The Device Information section in the Dashboard page displays the health status of the storage drive and the OS drive along with other information related to the IDrive BMR device. 

Information included in the article

Health status of the drives 

You can check the health status of the drives on your IDrive BMR device in detail.

The System health tab under Statistics provides comprehensive information on the IDrive BMR device health status. You can check the individual health status of the hard drives (storage and OS drives) from the RAID health status/Storage drive health status and OS drive health status section.

Health status and what they indicate:

  • GOOD: Working fine
  • BAD: Contact support team immediately
  • Predicted to Fail: Contact support team immediately

Note: A unique serial number will be provided to each storage device to identify and replace them if the health status is bad.

 



RAID health status/Storage drive health status

The Statistics > System health > RAID health status/Storage drive health status section displays the health status of the storage drives. 

RAID (redundant array of independent disks) is a technique of storing identical data in multiple places to secure data during a system crash. It is essential to monitor the RAID health continuously to track the disk health issues. The storage is placed on a RAID-based configuration to provide data redundancy in case of disk failures (applicable for 8 TB IDrive BMR Pro and higher).



RAID health status and what they indicate:

  • ONLINE: Devices are working fine
  • OFFLINE: Contact support immediately
  • DEGRADED: Contact support immediately

Note: A unique serial number will be provided for each RAID device to identify and replace them if the health status is displayed as Warning.

The Warning status doesn't always imply that there is a critical problem with the RAID storage array.

Scrub

Scrub is a repair function that identifies the integrity errors of a storage filesystem, and repairs them to ensure the storage filesystem is healthy.

Note: It is recommended not to start any backup/restore operations during a scrub repair.



IDrive BMR device health notifications

You can receive critical system-related alerts, the health status of storage drives, the status of various running services, etc. on your primary email address and any other additional email addresses. You can manage your device notification on the Settings tab.

To change the configured email address for receiving notifications,

  1. Connect to the IDrive BMR device interface.
  2. Click  on the RHS menu. 
  3. Go to Email notification > Device alert notification. 
  4. In the Primary email address section click settings, update the email address if required, and click Save. All device-related notifications will be sent to this email address. 



  5. In the Additional email section, add any other recipients for email notification, click settings, and click Save.