IDrive BMR Logo

IDrive® BMR

Knowledge Base

How can we help?

Categories

Getting started Set up your IDrive BMR device, configure encryption settings, and manage your backups using the IDrive BMR device interface.
Onsite device backup Configure backup of your Windows machines. Use the agentless VMware backup feature to add ESXi and vCenter VMs for backup.
Image-based recovery Ensure Business Continuity and Disaster Recovery (BCDR) with WinRE system recovery, VMware restore, and granular file restore.
Cloud replication Transfer all your backed-up data from the IDrive BMR device to the IDrive cloud account via Cloud replication.
Cloud seeding Transfer data to the cloud via physical shipment of external storage device via Cloud seeding.

Monitor storage

Monitor the health and storage utilization of your IDrive BMR device.

Security and settings

Secure the data on your IDrive BMR device using two-factor authentication.

Notifications and logs

Manage backup/device email notifications and monitor operations via logs.

Profile and password

Manage your account, change password, rename device, and more.

Security

Enable secure web sign with two-factor authentication.

User management

Add users within your account and manage user permissions.

Email support

Contact us via email at support@idrive.com or via chat support available 24/7.

Contact Support

Phone support

Call us at 1 855 815 8706

24/7 tech support (Ext. 6)

Billing support: Mon - Fri,
6 AM to 6 PM PST (Ext. 5)

Contact sales

Provide your information and our sales executive will contact you shortly.

Contact Sales

Community

Join the conversation