Information included in the article
- Restore NAS share data from the local snapshots
- Restore iSCSI share data from the local snapshots
- Troubleshoot: unable to access the File Restore/Network shares in IDrive BMR device
Restore NAS share data from the local snapshots
To restore your NAS share data from the local snapshots,
- Connect to the IDrive BMR device interface.
- Go to Restore > Network share restore.
- Choose NAS as the share type.
- Select the required share and recovery point.
By default, user authentication is disabled and the restore path of the share will be accessible to everyone on the network.
To create a secure restore path,
a. Select Yes and enable user authentication.
b. Select the username from the Mount username dropdown.
c. Enter the mount password. - Click Create.
The new network share will be accessible over the SMB protocol. Based on the OS you are using, you can use the SMB client native to the OS, or install a dedicated application specific to your OS platform to access the data.
Restore iSCSI share data from the local snapshots
To restore your iSCSI share data as a secondary iSCSI target,
- Connect to the IDrive BMR device interface.
- Go to Restore > Network share restore.
- Choose iSCSI as the share type.
- Select the required share and recovery point.
- Select Create a secondary iSCSI target.
- Configure CHAP and Mutual CHAP authentication if required.
Note: CHAP authentication needs to be enabled for configuring Mutual CHAP Authentication. - Click Create.
To restore your iSCSI share data to the existing iSCSI target,
- Connect to the IDrive BMR device interface.
- Go to Restore > Network share restore.
- Choose iSCSI as the share type.
- Select the required share and recovery point.
- Select Restore to the existing iSCSI target.
- Click Restore.
Note:
Restoring your network share will effectuate the following changes:
a. Data created after the selected recovery point will be permanently lost.
b. Restore paths of the time range beyond the recovery point will be automatically deleted.
c. All active iSCSI connections will be terminated.
- Click Confirm to continue with the restore.
Troubleshoot: unable to access the File Restore/Network shares in IDrive BMR device
Some of the operating systems like Windows 10, Windows Server 2016, and Windows Server 2019, disable guest account access to the SMB shares on a remote server by default. In this case, your connection to an SMB share (provided via the IDrive BMR File restore section or the Network Shares tab) may fail.
To resolve this issue, you can configure the Group Policy settings of the concerned machines.
To configure a machine,
- Open Local Group Policy Editor (gpedit.msc).
- In the console tree, select Computer Configuration > Administrative Templates > Network > Lanman Workstation.
- For the settings, right-click Enable insecure guest logons and select Edit.
- Select Enabled and select OK.