You can view the support tickets for your account in the View Tickets tab of the IDrive BMR web console.

To view the support tickets,

1. Sign in to the IDrive BMR web console.
2. Navigate to the View Tickets tab. All support tickets associated with your account are displayed here with information such as the ticket ID, subject, last updated time, and status.
   
   
   
   
3. Enter the ticket ID in the search bar to view a specific ticket.
   
   
   
   
4. Click on the ticket ID for more details.
   
   
   
   You can also filter the tickets based on their status.